Top FAQs

Is the Lion's Mane Mushroom like a magical mushroom?

😂 no, of course not! At least not in the traditional sense. Our Lions Mane Mushroom 🍄  does not have any psychoactive properties. But they will make you feel good ― very good. So, in that sense, you could say they have the potential to get you “high,” as in feeling “up.”


Do you offer samples?

At the moment, we do not. Our product is expensive to create and we believe that you will not regret ordering it to try for yourself. 

Is there sugar in it?

Nope. No sugar or sneaky sweeteners added whatsoever.👍

Can you drink while pregnant?

Though our ingredients are all associated with profound health benefits, we suggest consulting with your physician before making any changes to your diet during pregnancy.

When is the best time to consume focus coffee?

We believe you should start the morning right. Consume focus coffee early in the morning and if you are having a rough day, have a second cup of focus coffee in the early evening. 

Do you accept product returns?

We want you to be satisfied with our products. If you have a defective, damaged, or a product you're unsatisfied with please contact us contact@begoat.com.auso we can promptly resolve any issues. 

How long will it take before I receive my coffee after it has been shipped?

We ship with Australia Post, please see below for recommended delivery times:


For all orders going to NSW approx. 1 - 3 business days.


For all orders going interstate approx. 3 - 5 business days.


For all orders going to New Zealand approx 5 - 10 business days. 


Please be aware there may be delays with all shipments due to COVID.

Do you sell wholesale or retail?

No, we currently only sell via our website. 

Can I order focus coffee outside Australia?

At this time we are only shipping Australia wide and to New Zealand. 

I just placed my order, when will my coffee be shipped?

We try and ship same day, If there is a high influx of orders, it may take a little longer. We cannot guarantee that all orders placed after 3 pm (AEST) will be processed and shipped the same day (Monday - Friday). But as always, we will do our very best! 


Product Breakdown

What type of coffee is it?

Organic freeze dried arabica coffee with 5% micro ground coffee. The coffee is grown sustainably by a small farm of indigenous growers. 👨‍🌾

How does focus coffee compare to regular coffees?

Focus Coffee is different in a few ways:

The most obvious is that it contains nutrient dense superfoods known as adaptogens! Additionally, Focus Coffee contains actual coffee as well. Our Coffee contains less caffeine to avoid jitters. Regular coffee contains about 110mg of caffeine! Our Coffee (instant) packets only contain 50 mg of caffeine per serving.

Focus Coffee contains Lion's Mane, which has been shown to support focus and brain health. 🧠

Rhodiola was added as well, a stress-relieving botanical that enhances mood and reduce stress. 🧘

Its also contains Siberian Ginseng, which helps produce and maintain steady energy. ⚡

Is focus coffee certified organic?

Yes! Focus Coffee is Australian certified organic. 🌿

Is the Lion's Mane Mushroom like a magical mushroom?

😂 no, of course not! At least not in the traditional sense. Our Lions Mane Mushroom 🍄  does not have any psychoactive properties. But they will make you feel good ― very good. So, in that sense, you could say they have the potential to get you “high,” as in feeling “up.”

Is there sugar in it?

Nope. No sugar or sneaky sweeteners added whatsoever.👍

Where is it made?

Our company started and is operated out of Sydney, Australia 🦘  The ingredients are sourced from the best suppliers on the planet from South America, India, and North Asia. All the ingredients are brought together, blended and packaged up for you in Sydney. 

When is the best time to consume focus coffee?

We believe you should start the morning right. Consume focus coffee early in the morning and if you are having a rough day, have a second cup of focus coffee in the early evening. 

Is the coffee fair trade certified?

Focus coffee itself contains coffee that is sourced from a fair trade supplier. However, the adaptogens (herbs) are not, but they are organically home grown.   


Coffee Subscription 

Can I upgrade my subscription?

You sure can! just contact Mary from our customer happiness team at contact@begoat.com.au about upgrading the amount of coffee you would like each month.

Alternatively, you can upgrade your subscription from your account login. Don't have an account yet? Read the next question below to find out 'how' to create one. 

 Can I pause my subscription if I’m traveling or just need a break?

Simply contact Mary from our customer happiness team at contact@begoat.com.au if you'd like to pause, skip or even cancel your coffee subscription.


Alternatively, you can pause your subscription from your account login. Don't have an account yet? Read the next question below to find out 'how' to create one. 

Is there a members login area?

Click the drop down menu tab on the top left of our website. You will see the "Create Account" section. Click it and create an account using the same email you used when you purchased your coffee.

Once you have done this you can go ahead and control your subscription on your terms. You can pause a month, skip a month or cancel at any time. 

You can also upgrade or downgrade you coffee subscription.

Please see image below to locate "Account" section. 


Contact Us

Customer Support

You can email us anytime to receive customer support:


We do our best to respond within 24-48 hours!

begoat subscription member's: You can email us anytime to receive customer support: contact@begoat.com.au We do our best to respond within 24-48 hours!

CALL/TEXT: You can call us or text us at 0447271576.

FACEBOOK: Leave a message to us or inbox us on Facebook.
 
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